FAQ
How do I connect to my bike?
Use your VanMoof account to login. The app will automatically connect to your bike. Make sure to close any other apps that might try to connect to your bike.
Which models are currently supported?
For now the VanMoof S3 & X3 are supported. We are planning to add more soon.
Which versions does MoofMate support?
MoofMate supports all firmware versions.
Note that the 37 km/h and Assist 5 modes are only available on firmware below v1.7.6.
Does MoofMate void my warranty?
Since VanMoof declared for bankruptcy all warranties are invalid. However there are currently no cases reported where someone's warranty has been voided for the use of any third party app.
Does MoofMate support multiple bikes?
For now we only support one bike. We are working on support for multiple bikes and will be added soon!